Process
RESERVING A PUPPY FROM A LITTER
A completed puppy application and a $500 holding fee are required to reserve a puppy from a litter. The holding fee can be paid via Zelle, or by bank transfer or credit card through the Good Dog platform. The $500 will be applied towards the CURRENT puppy purchase price of the litter you will be getting a puppy from. The holding fee is NOT refundable but can be transferred to a future litter.
MASTER LIST
To get on our Master List, read the sales agreement and submit a completed puppy application. Your responses on the application will be reviewed then we will reach out to you via text or email. Upon approval of your application, you will be required to pay $500 as your holding fee. You may pay the holding fee via Zelle, bank account or credit card through Good Dog, or check by mail. This holding fee is credited towards the current purchase price of a puppy. Being on this list gives you priority as you have committed to getting a puppy from us. The $500 payment is not refundable but can be transferred to a future litter as long as you get a puppy from us within two years from date of payment; otherwise, the $500 is forfeited.
When we have a litter and your turn comes up in line, we will ask you if you'd like to get a puppy from the current litter or wait for a future litter. We will wait up to 48 hours for your response before going down the list. If you decide to get a puppy from the current litter, you will need to confirm the gender you want. If you decide to wait for a future litter, you can wait up to two years from initial date of payment, but keep in mind that the price of a puppy is subject to change and timing of our litters is never guaranteed so you don't want to wait too long.
We reserve the right to the first pick of both genders of the litter. We may hold the first pick spot(s) until we make our final decision.
MASTER LIST | $500 HOLDING FEE | NON-REFUNDABLE* | OPEN
BREEDER RESERVED - Male and/or Female
S.L. $500 Holding Fee Paid 12/10/21, Expires 12/10/23 - Female Only
A.P. $500 Holding Fee Paid 3/21/22, Expires 3/21/24 - Prefers Female
J.C. $500 Holding Fee Paid 4/24/22, Expires 4/24/24 - Prefers Female
S.V. $500 Holding Fee Paid 6/12/22, Expires 6/12/24 - Male Only
N.W. $500 Holding Fee Paid 6/18/22, Expires 6/18/24 - Prefers Female
K.W. $500 Holding Fee Paid 5/17/23, Expires 5/17/25 - Prefers Female
L.V. $500 Holding Fee Paid 8/23/23, Expires 8/23/25 - Female Only
M.L. $500 Holding Fee Paid 10/23/23, Expires 10/23/25 - Female Only
K. P. $500 Holding Fee Paid 11/25/23, Expires 11/25/25 - Male Only
M.L. $500 Holding Fee Paid 12/25/23, Expires 12/25/25 - Prefers Female
A.A. $500 Holding Fee Paid 1/10/24, Expires 1/10/26 - Prefers Male
GOTCHA DAY
Gotcha Day is the day you bring your puppy home. Appointment times for Gotcha Day typically start at 9:00AM for first picks, 10:00AM for second picks, and so on. Note that since puppy pick up is held outdoors, we may have to reschedule appointment date and time due to weather. Also note that we will not have any bathrooms available for use so please plan accordingly.
REMAINING BALANCE
Remaining balance is the current puppy purchase price and sales tax, less the prepaid $500 holding fee. Below are the options to pay the remaining balance:
If paying by Zelle, the remaining balance will be due by the litter's 6-week mark. No Zelle payments will be accepted for the remaining balance after puppies turn 6 weeks old. You will need to choose another payment method if after 6 weeks.
If paying by check, we must receive the check by the litter's 6 week mark. No checks will be accepted for the remaining balance after puppies turn 6 weeks old. You will need to choose a different payment method if deadline is passed.
You may pay off your remaining balance through Good Dog anytime before or at your appointment time on Gotcha Day. There is no fee to pay with your bank account through Good Dog but there is a 3% processing fee if paying with a credit card. Good Dog also offers Buyer Protection for an additional fee, if interested.
You may pay off the remaining balance with cash on at your appointment time on Gotcha. Please bring exact amount as we may not have change.
HOLDING FEE ROLLOVER
If you have reserved a puppy pick from the current litter, you have until the litter's 6 week mark to rollover your holding fee or deposit to a future litter. After the litter turns 6-weeks old, you will not be able to rollover your deposit unless the entire remaining balance of the puppy purchase price is paid. When the remaining balance is paid, you have until your appointment time on Gotcha Day to rollover your deposit to a future litter. Your deposit will forfeit after your appointment time on Gotcha Day if you have not paid off the remaining balance.
CONTRACT
There will be a contract for both parties to sign sometime between week 6 and 7. Contract will be sent to your email for you to digitally sign. We offer a 1 year health guarantee.
CHOOSING A PUPPY
You will get to choose your own puppy, with our assistance, as long as your place in pick allows it. We will not allow a puppy to go to a home if we don't see it fit. We will know after we temperament test at 7-weeks if there is a puppy that requires a special home, and if needed, we will make adjustments accordingly with the last pick reservation.
BOARDING
If you are simply running late to your Gotcha Day appointment time and need to reschedule to a different time on the same day, there is no fee if puppy is picked up prior to 6:00PM, but you will need to coordinate with us your new arrival time so that it doesn't interfere with the other appointments. You may lose your place in pick if you are delayed unless you decide to choose virtually at your original appointment time.
If you are unable to pick up your puppy on Gotcha Day on the designated date and need to reschedule your appointment to a different day, you may request boarding and a rescheduling of your Gotcha Day. This request is subject to our availability and discretion and is not guaranteed but we will do our best to accommodate. Additional fees may apply for last minute requests. For bio-security reasons, we only board puppies that have never been removed from our care. All boarding fees must be prepaid prior to boarding.
Boarding fees are as follows:
Half Day Rate (Pick up by noon): $18
Full Day Rate (Pick up by 6:00PM): $30
Nightly Rate (Pick up by 9:00AM): $48
Note: Other fees, such as cost of required vaccination and/or deworming may apply.
DELIVERY
If you can't pick up your puppy on Gotcha Day, we can bring the puppy to you by car or by plane. Please get in touch with us for an estimate. For delivery by car, price is calculated by the number of miles plus any applicable fees. For delivery by plane (airport to airport), price will include escort's plane fare, airline pet fee, and escort fee. The puppy is escorted in cabin in a carrier. The pet (puppy) fee is usually between $100-$200 (one-way only), depending on the airline. Escort fee will vary depending on how long the flight and layover times are. All fees associated with delivery must be prepaid. The purchase price of puppy must also be prepaid for all airport deliveries and ground deliveries outside of California. These are the deliveries we have done so far:
Airport to Airport:
Mexico City, Mexico via Delta Airlines
Phoenix, Arizona via Southwest Airlines
Home Delivery by Car:
Throughout California
Nevada
