Process


RESERVING A PUPPY FROM A LITTER

A $500 holding fee is required to reserve a puppy from a litter. The holding fee can be paid via Zelle, check by mail, bank transfer or credit card through the Good Dog platform. The $500 will be applied towards the CURRENT puppy purchase price of the litter you will be getting a puppy from. The holding fee is NOT refundable but can be transferred to a future litter. Remaining balance of the purchase price, including sales tax, will be due on the day the litter turns 6-weeks old, and you may elect to pay off the balance with any of the aforementioned payment methods. You do have the option of paying off your remaining balance on the day you bring your puppy home, but you will forfeit your ability to rollover your holding fee to a future litter. 

We reserve the right to the first pick of both genders of the litter. We may hold the first pick spot(s) until we make our final decision. 

MASTER LIST

To get on our Master List, read the sales agreement and submit a completed puppy application. Your responses on the application will be reviewed then we will reach out to you via email or text. Upon approval of your application, you will be required to pay $500 as your holding fee. This holding fee is credited towards the current purchase price of a puppy. Being on this list gives you priority as you have committed to getting a puppy from us. The $500 payment is not refundable but can be transferred to a future litter as long as you get a puppy from us within two years from date of payment; otherwise, the $500 is forfeited.

When we have a litter and your turn comes up in line, we will ask you if you'd like to get a puppy from the current litter or wait for a future litter. You can wait up to two years from initial date of payment but keep in mind that the price of a puppy is subject to change. If you choose to get a puppy from the current litter, you will simply let us know and confirm your final decision on gender by the litter's 2-week mark. Once we hear from you of your final decision, we will reserve your litter spot. At the litter's 6-week mark is when the purchase price, less the prepaid $500 holding fee, is due. 

MASTER LIST | $500 HOLDING FEE | NON-REFUNDABLE* | OPEN

*The only time we will refund the holding fee is if we discontinue our program before you have a chance to get a puppy or if we do not have any puppies within the 2 years from when you paid your holding fee. 

CONTRACT

You will get a receipt or confirmation for every payment you make. There will be a contract for both parties to sign, typically during the litter's 7 week mark. Contract will be sent to your email for you to digitally sign. We offer a 1 year health guarantee. 

GOTCHA DAY

Gotcha Day is the day you bring your puppy home. Appointment times for Gotcha Day typically start at 9:00AM for first picks, 10:00AM for second picks, and so on. Note that since puppy pick up is held outdoors, we may have to bump up appointment times to 8:00AM to try to beat the heat in the summer or push down appointment times to start at 10:00AM in the winter to avoid the cold and fog, so please plan accordingly. 

CHOOSING A PUPPY

You will get to choose your own puppy, with our assistance, as long as your place in pick allows it. We will not allow a puppy to go to a home if we don't see it fit. We will know after we temperament test at 7-weeks if there is a puppy that requires a special home, and if needed, we will make adjustments accordingly with the last pick reservation. 

ROLLOVER OR TRANSFER 

If you reserved a litter spot then later change your mind, your holding fee can be transferred to a future litter as long as you request a rollover before the litter's 6 week mark. The holding fee cannot be rolled over after the litter turns 6 weeks old. If you pay the entire purchase price and sales tax at the 6 week mark, you have the option up until Gotcha Day to rollover your entire balance to a future litter.

BOARDING

If you are simply running late to your Gotcha Day appointment time and need to reschedule to a different time on the same day, there is no fee if puppy is picked up prior to 6:00PM, but you will need to coordinate with us your new arrival time so that it doesn't interfere with the other appointments. You may lose your place in pick if you are delayed unless you decide to choose virtually at your original appointment time. 

If you are unable to pick up your puppy on Gotcha Day on the designated date and need to reschedule your appointment to a different day, you may request boarding and a rescheduling of your Gotcha Day. This request is subject to our availability and discretion and is not guaranteed. Additional fees may apply for last minute requests. For bio-security reasons, we only board puppies that have never been removed from our care. All boarding fees must be prepaid prior to boarding. 

Boarding fees are as follows:

Note: Other fees, such as cost of required vaccination and/or deworming may apply. 

DELIVERY

If you require delivery, whether by ground or air transport, please send us an email for a price quote. For delivery by car, price is calculated by the number of miles plus handling fee and any hotel fees (if applicable). handling fee. delivery by plane (airport to airport), price will include plane fare, pet fee for airline (usually $125-$200, one way only), flight nanny fee, and hotel fee (if applicable). If available, we book return flight same day to avoid the hotel cost. All fees associated with delivery must be prepaid. The purchase price of puppy must also be prepaid for all air transport deliveries and ground deliveries outside of California.